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Privacy Policy

A legal disclaimer

At Luxé By DNBL, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

 

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details. This information is necessary to process your order and deliver it successfully.

  • Device Information: We automatically collect information about your device, including your IP address, browser type, time zone, and the pages you visit on our site.

  • Order Information: Details about the products you purchase, payment method, and shipping method.

  • Cookies and Analytics: We collect anonymous data using cookies to understand how visitors use our site and to improve user experience.

2. How We Use Your Information

Your information is used for the following purposes:

 

  • To process and fulfill your orders.

  • To communicate with you about your orders, shipping updates, promotions, or customer support inquiries.

  • To improve our website functionality and customer experience.

  • To protect our store from fraud and ensure security.

  • To comply with legal and financial obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Sharing Your Information

We may share your personal information with third parties only when necessary:

 

  • Payment processors for secure transactions.

  • Shipping companies to deliver your items.

  • Analytics services to help us understand how customers use our website.

All third parties we work with are required to safeguard your information and use it only for the intended purpose.

4. Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal information. Access to your data is restricted to authorized team members only.

5. Your Rights

You have the right to:

  • Access and review your personal information.

  • Request corrections or updates.

  • Request deletion of your information, where legally allowed.

  • Opt out of promotional messages at any time.

6. Cookies

We use cookies to enhance your browsing experience, remember items in your cart, and provide personalized content. You can manage or disable cookies in your browser settings.

 

7. Updates to This Policy

We may update our privacy policy as needed. All changes will be posted on this page with the new effective date.

 

8. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact us:

 

📍 Address: 4 Layosipe Street, Itamerin, Ago-Iwoye, Ogun State, Nigeria

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